Leaderboard accounts are optional. You only have one if you signed in to the world leaderboard with your email, Google or Apple.
How to ask for deletion
- Email contact@deevolutionstudios.com from the email address you signed in with (for Sign in with Apple's “Hide My Email”, from the Apple ID that address forwards to), with the subject “Candi's Swamp Hop: delete my account”.
- We check that the request comes from the account’s address, then delete the account.
- We confirm by email once it’s done, within 30 days of your request.
What is deleted
- Your sign-in (email address and the Google or Apple sign-in link)
- Your display name and the outfit shown on the leaderboard
- Your best scores and the run details stored with them
- The link between your account and your purchase history at RevenueCat
What is kept, and for how long
- Packs you bought stay unlocked on the device you bought them on. App Store and Google Play keep their own record of the purchase, which you can use to restore it.
- Anonymous game statistics and crash reports (Google Firebase) aren’t linked to your account; Google deletes them after a limited time. Ask us in the same email and we’ll ask Google to delete the statistics from your installation.
Data on your device
Everything the game saves on your phone (best score, settings, outfits) is deleted when you uninstall the app or clear its data.
Read the full Candi's Swamp Hop privacy policy, or email contact@deevolutionstudios.com with any question.